First, make sure you are enrolling on the correct website. Sometimes students try to log in to the Alumnae website. The correct website is nbo.universitytickets.com and the banner looks like this:
If you are in the right place, NBO sometimes requires users to reset their password as a security precaution. Please take the following steps:
This is very important before trying to reset your password --- clear your browser history and cache. When you open Google Chrome, Safari, Firefox, etc. there will be a "History" drop down menu or options under the application's main menu. Here is an example from Chrome:
Then you will see...
Now you are ready to reset your password.
Select Log In as General Public.
Enter your email address and click below on "Forgot Password?" You will receive an email with instructions to reset your password.
